Terms and Conditions

1. Introduction

Welcome to the Crisp House website, based in the State of Kuwait. By accessing or using this website and/or purchasing any of its products, you acknowledge and agree to be fully bound by these Terms and Conditions. Please read them carefully before using the website.

2. Eligibility

Users must be at least 18 years old to make purchases. By using this website, you confirm that you have the legal capacity to enter into binding contracts in accordance with the laws applicable in the State of Kuwait.

3. Products

All products displayed on the Crisp House website are subject to availability. The website reserves the right to modify or discontinue any product or service at any time without prior notice.

4. Pricing and Payment

• All prices are listed in Kuwaiti Dinar (KWD).

• Prices may or may not include applicable taxes, as indicated.

• Payments are processed through secure and approved electronic payment methods.

5. Exchange and Return Policy

Due to the nature of the products offered by Crisp House, no exchange or return is accepted for any product after purchase. Completing an order constitutes explicit and final acceptance of this policy.

6. Shipping and Delivery

• Orders are delivered within the State of Kuwait unless otherwise stated.

• Delivery times may vary depending on location and the shipping provider.

• The website shall not be held liable for delays caused by circumstances beyond its control.

7. Intellectual Property

All content displayed on the website, including texts, images, logos, and designs, is the exclusive property of Crisp House and may not be used, copied, or reproduced without prior written consent.

8. Limitation of Liability

The website shall not be liable for any direct or indirect damages arising from the use of the website or its products, to the extent permitted by the laws of the State of Kuwait.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kuwait, and Kuwaiti courts shall have exclusive jurisdiction over any disputes.

Privacy Policy

1. Information Collection

We collect personal information voluntarily provided by users when they:

• Create an account

• Place an order

• Contact us

Such information may include name, phone number, email address, and delivery address.

2. Use of Information

Personal information is used for the following purposes:

• Processing and delivering orders

• Improving user experience

• Communicating with customers regarding orders or promotions (if applicable)

3. Data Protection

We are committed to implementing appropriate technical and organizational measures to protect users’ personal data from unauthorized access, misuse, alteration, or disclosure.

4. Information Sharing

We do not sell, rent, or share personal information with third parties, except where necessary to process payments or deliveries, or when required by law in the State of Kuwait.

5. Cookies

The website may use cookies to enhance performance and user experience. Users may disable cookies through their browser settings.

Exchange and Return Policy

Due to the nature of the products offered on the Crisp House website, the following policy applies:

• No exchange or return is permitted for any product purchased from the website.

• All sales are final and non-cancellable once payment has been completed.

• Customers are responsible for reviewing order details and entered information before completing the purchase.

By completing a purchase, the customer explicitly agrees to this policy without any exception.

For any inquiries, please contact us at: 96597529777

Crisp House – State of Kuwait